PCPSI WEBINAR FAQ

When will I receive the Zoom webinar registration details?

Once you have purchased a ticket, you will receive the invitation by email a few days before the webinar. In this email, click on the link to “Register for Webinar”, complete your details & click Register. You will receive an email with the Zoom link to join the webinar, beginning at the advertised time. 

If you have not received the email invitation, see No. 5 below. 

When will I receive the recording

For ticket holders, the link to the recording will be emailed to you within 72 hours of the live webinar. 

Can I download the recording and listen offline?

The recordings are available on Vimeo only and are password protected. There is no downloadable version of the recordings for security and confidentiality reasons. 

When will I receive my CPD Certificate?

For webinar ticket holders, CPD certificates will be issued by email within a week of the final webinar in the series. 

I am not receiving email updates.

Please check your spam folder and complete the following steps depending on your email account. 

Gmail 

  • Log in to your Gmail account.
  • Click the GEAR icon at the top right and then click SETTINGS.
  • Go to FILTERS AND BLOCKED ADDRESSES and click CREATE A NEW FILTER.
  • In the FROM section, type info@pcpsi.ie 
  • Click CREATE FILTER.
  • Check NEVER SEND IT TO SPAM and ALSO APPLY FILTER TO MATCHING MESSAGES boxes.
  • Click CREATE FILTER again and follow the instructions above for liam@pcpsi.ie and mary@pcpsi.ie 

Outlook/Hotmail

  • Sign in to Outlook Web App. 
  • At the top of the page, select Settings > Mail.
  • Under Options, select Block or allow.
  • To add an entry to Safe senders and recipients, enter info@pcpsi.ie  in the Enter a sender or domain here text box, and then press Enter or select the Add icon next to the text box. Repeat these steps for liam@pcpsi.ie and mary@pcpsi.ie 
  • (Optional) Select the Trust email from my contacts check box to treat email from any address in your contacts folders as safe.
  • Select Save to save your changes.

Yahoo

  • Open your Yahoo mailbox.
  • Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  • Click “New Contact”.
  • Fill in info@pcpsi.ie 
  • Click Save and repeat the above steps for liam@pcpsi.ie and mary@pcpsi.ie 

If you use a work email address, please contact your network administrator to ensure our emails reach your inbox.